Customer Service Representative (Payday Loan / money Advance Industry) task

Customer Service Representative (Payday Loan / money Advance Industry) task







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Job Description

Business Overview

PH Financial solutions is a grouped family owned company that operates when you look at the customer economic and loan services industry. We now have one objective in your mind, to produce monetary stability to all of our clients. Because the business ended up being launched in 2001, we’ve founded over 40 branch places in 6 states, plus an online call center. We are seeking to add energetic, positive and sales-oriented individuals to join our family as we continue to grow.

Everything We Provide:

  • Competitive hourly wage plus prospective month-to-month bonus
  • Paid time off (eligible after 3 months)
  • Wellness, dental and eyesight insurance coverage (eligible after 60 times)
  • Long haul impairment and life insurance taken care of because of the ongoing business after 3 months
  • Comprehensive training to simply help advance your job
  • Position Overview:

    As a person provider Representative, you will have a role that is hands-on working with clients and in charge of finishing tasks linked to the branch’s day-to-day operations. You should have an energetic part in conference all performance objectives and metrics for the branch as defined by top administration. To take action, this place calls for exemplary customer care abilities (both over the telephone as well as in individual), awareness of details and a desire for sales. This position is accountable to simply help develop, assist, and take part in all collection and marketing efforts. Job obligations are anticipated become finished in a browse around these guys manner that complies along with federal and state regulations and adheres to business policies, procedures, and methods.

    After training, you’ll be expected to suggest and offer our lending options and other solutions to customers. You ought to have communication that is excellent to construct strong relationships with not just our current clients, but in addition our prospective ones. Additionally, you will assist assist in executing marketing efforts within the district to help create product sales and client development.

    While development is definitely essential, therefore is collecting and lending in a responsible way. You will end up expected to stick to the business’s policies, procedures and all sorts of applicable federal and state regulations. You’ll want to have the capabilities to keep up cash that is accurate and make certain business security procedures are performed. You have to enter consumer and transaction information accurately in to the point of product sales system and produce and keep customer that is accurate with all required documentation. Perform and document collection calls, and just about every other authorized collection tasks.

    This place calls for standing for very long amounts of time, lifting and carrying around 20 pounds. Work might be done indoors or in the open air as required. Capacity to run a point and computer of sale system, calculator, copier and use manager’s filing system. Additionally, you will result in maintaining a clean and inviting client environment, to incorporate vacuuming, dusting, cleaning bathrooms and windows with supplied cleaning supplies.

    You need to be open to work between your hours of 8:30 a.m. to 6:30 p.m. Monday through Friday, and 8:30 a.m. to 1:30 p.m. on Saturday, with planned hours founded by administration every week. Capacity to be punctual, protect good attendance, and periodically work a lot more than 40 hours each week.


    Senior school equivalent or diploma

    Past expertise in banking/financial industry, meals and hospitality, or product sales chosen

    Please Be Aware

    It is a job that is full-time with typically 40 hours each week and a versatile routine, with periodic overtime required. The information and knowledge above is made to indicate the nature that is general amount of work done by workers through this classification. It isn’t built to include or be interpreted as a comprehensive stock of all of the duties, duties, and skills needed of workers assigned for this task. Worker may perform other duties that are related negotiated to satisfy the ongoing requirements associated with company. PH Financial solutions can be an opportunity that is equal supporting variety on the job. We don’t discriminate based on disability or characteristics that are protected.

    Must certanly be 18 several years of age and eligible to get results in the united states. Needs to be in a position to successfully finish all post offer displays, including a background that is criminal, guide check and medication test. Regular and punctual attendance is needed. Schedules can be changed as required to allow for business requirements. Must satisfy all state that is applicable neighborhood regulatory needs.